Lack of Communication between IT and End Users

Business Intelligence solutions should appeal to both the IT department and end users. IT usually has different requirements and features that they look out for when choosing a BI solution which may be different for end users. This is basically because IT has the responsibility of ensuring a smooth information management system while end users are concerned with the ability to analyze data.

Solution: 

End users and IT should come together and collectively make a decision when choosing a Business Intelligence solution so that all the requirements can be met. This can prevent the—“IT brought this solution in”— or vice versa blaming game when there is trouble.

Blog Contributed by:

Hellen Oti-Yeboah, Marketing Associate, PARIS Technologies

David Newton

David Newton

Sports trivia junkie, sometimes to be seen taking divots out of golf course fairways or heard launching into operatic song.
David Newton