Insufficient Training
For Business Intelligence projects to be successful it is important that users: both IT and end users feel comfortable with using the implemented solution. When users are inadequately trained, using the implemented BI solution could be quite daunting.
Solution:
All users who will be directly using the BI software solution need to be trained and have access to up-to-date manuals to help them get acquainted with the product. Have on-staff personnel(s) who are well versed in using the BI solution and can troubleshoot issues.
~Blog Contributed by:
Hellen Oti-Yeboah, Marketing Associate, PARIS Technologies
Image courtesy of FreeDigitalPhotos.net
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Part1: Abandoning Spreadsheets