For Business Intelligence projects to be successful it is important that users: both IT and end users feel comfortable with using the implemented solution. When users are inadequately trained, using the implemented BI solution could be quite daunting.
All users who will be directly using the BI software solution need to be trained and have access to up-to-date manuals to help them get acquainted with the product. Have on-staff personnel(s) who are well versed in using the BI solution and can troubleshoot issues.
~Blog Contributed by:
Hellen Oti-Yeboah, Marketing Associate, PARIS Technologies
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